Shipping policy

**Worldwide Shipping Information**

We proudly offer **worldwide shipping**! Please note that we typically require **1 to 3 working days** to process and fulfill your order before dispatch. Rest assured, we are committed to getting your order to you as quickly as possible. Once dispatched, delivery times vary by **country or region**, with an estimated delivery time of **7 to 10 business days**. Please be aware that **holidays, natural disasters**, or **pandemics** may affect delivery times.

**For Pre-Ordered or Back-Ordered Items:**

If your order includes a **pre-ordered** or **back-ordered** item, we will ship any immediately available items right away. Items that are pre-ordered or back-ordered will be shipped as soon as they become available. If you ordered multiple items and receive only part of your order, don’t worry—you will receive the remaining items shortly.

**Tracking Your Order:**

You will receive a **confirmation email** and/or text message (if a mobile number was provided) with a **tracking ID** and a link to follow your package. To track your order, visit our **Tracking Page**. Please allow **1 to 3 working days** for tracking information to update.

**Incorrect Address Disclaimer:**

It is the buyer's responsibility to ensure the shipping address is correct. While we work to expedite processing and shipping, there is a limited window to correct an incorrect address. If you believe you have entered an incorrect shipping address, please contact us immediately at **gary@garygreenway.com**.

**Returns:**

By placing an order with Us, you are responsible for the cost of return shipping. For details on how to return items, please refer to our **Refund Policy**.

**Lost or Stolen Packages:**

We are not responsible for lost or stolen packages. If tracking information indicates your package was delivered but you have not received it, please report the issue to your shipping carrier using the information provided on our **Tracking Page**. For further assistance, contact our customer support team at **gary@garygreenway.com**.